Privacy Policy

Lady and The Arrow (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase from our Shopify store, subscribe to communications, or otherwise engage with our services.

By accessing or using this website, you agree to the terms of this Privacy Policy.

We may collect the following categories of information:

• Name
   
• Email address
   
• Billing and shipping address
   
• Phone number
   
• Payment information (processed securely through third-party providers)
   
• Account login details
   
• Information submitted through contact forms or newsletter signups
   

• IP address
   
• Browser type and device information
   
• Pages viewed and browsing behavior
   
• Referring websites
   
• Cookies and tracking technologies
   

We use your information to:

• Process and fulfill orders
   
• Communicate with you regarding purchases or inquiries
   
• Send marketing communications (if you opt in)
   
• Improve website functionality and customer experience
   
• Prevent fraud and maintain security
   
• Comply with legal obligations
   

We do not sell your personal information.

All payments are processed through secure third-party providers, including Shopify and its integrated payment processors. We do not store full credit card numbers on our servers.

We use cookies and similar tracking technologies to:

• Maintain your shopping cart
   
• Analyze website traffic
   
• Personalize content
   
• Improve site performance
   

You may disable cookies through your browser settings; however, some features of the site may not function properly.

We may share necessary information with trusted third-party service providers, including:

• Shopify (e-commerce platform)
   
• Payment processors
   
• Email marketing providers
   
• Shipping carriers
   
• Analytics services (such as Google Analytics)
   

These providers have their own privacy policies governing their practices.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data
   
• Opt out of marketing communications
   
• Request restriction of processing
   

California residents (CCPA) and EU residents (GDPR) may have additional rights under applicable law.

To exercise any of these rights, please contact us at:
670 Suprior Ct. Suite 210, Medford, OR 97504

We implement commercially reasonable safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, please contact:

Lady and The Arrow
670 Superior Ct. Suite 210

Medford, OR 97504

Email: hello@ladyandthearrow.com